Terms of service
OVERVIEW
Welcome to RoadAlert.co.za. Throughout this website, the terms “we,” “us,” and “our” refer to RoadAlert.co.za. RoadAlert.co.za owns and operates this website and store, including all related content, features, tools, products, and services (collectively, the “Services”), to offer you a curated shopping experience. Our store is hosted on Shopify, which provides the platform enabling us to deliver the Services.
These Terms of Service (“Terms”), together with any policies referenced herein, outline your rights and responsibilities when accessing or using our Services.
Please review these Terms carefully, as they contain important legal information, including warranty disclaimers and limitations of liability.
By accessing, browsing, or using any part of the Services, you agree to be bound by these Terms and our Privacy Policy [LINK]. If you do not agree, you should not access or use the Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction, or that you have provided consent for any minor dependents to use the Services on devices you manage or own.
To use certain features of the Services or make purchases, you may be required to provide personal information such as your email address, billing details, payment information, and shipping address. You represent that all information provided is accurate, complete, and up to date, and that you are authorized to provide it.
You are responsible for maintaining the confidentiality and security of your account credentials and for all activity under your account. Accounts may not be transferred, sold, assigned, or licensed to another party.
SECTION 2 – OUR PRODUCTS
We strive to display our products and services as accurately as possible. However, actual colors and appearances may vary depending on your device and its settings.
We do not guarantee that the appearance or quality of products or services will meet your expectations or match exactly what is shown online.
Product descriptions, availability, and pricing are subject to change at any time without notice. We reserve the right to discontinue products or limit quantities offered to any person or region at our discretion.
SECTION 3 – ORDERS
Placing an order constitutes an offer to purchase. RoadAlert.co.za reserves the right to accept or reject any order for any reason. An order is not confirmed until payment is received and acceptance is communicated by RoadAlert.co.za.
Please review your order carefully before submitting. Once accepted, cancellations may not be possible. If we modify or cancel an order, we will attempt to notify you using the contact details provided at checkout.
All purchases are subject to our Refund Policy
You confirm that all purchases are for personal or household use only and not for resale or export.
SECTION 4 – PRICES AND BILLING
All prices, discounts, and promotions are subject to change without notice. The applicable price will be the one in effect at the time the order is placed and shown in your confirmation email.
Prices do not include taxes, shipping, handling, customs, or import duties unless stated otherwise. Online pricing may differ from prices offered elsewhere.
You agree to provide accurate and complete payment and account information and to update it promptly when necessary. You confirm that you are authorized to use the payment method provided and that all charges will be honored.
SECTION 5 – SHIPPING AND DELIVERY
Delivery times are estimates only and not guaranteed. We are not responsible for delays caused by carriers, customs, or circumstances beyond our control.
Ownership and risk of loss transfer to you once the order is handed over to the shipping carrier.
SECTION 6 – INTELLECTUAL PROPERTY
All content available through the Services—including text, images, graphics, trademarks, videos, reviews, and design elements—is owned by RoadAlert.co.za, its affiliates, or licensors, and is protected by applicable intellectual property laws.
You may use the Services for personal, non-commercial purposes only. No part of the Services may be reproduced, distributed, modified, or used without prior written consent.
Nothing in these Terms grants you any license or ownership rights in the intellectual property of RoadAlert.co.za, Shopify, or any third party. All rights not expressly granted are reserved by RoadAlert.co.za.
SECTION 7 – OPTIONAL TOOLS
The Services may provide access to third-party tools that we do not control or monitor. These tools are provided “as is” and “as available,” without warranties or endorsements.
Your use of optional tools is entirely at your own risk and subject to the third party’s terms.
SECTION 8 – THIRD-PARTY LINKS
The Services may include links or access to third-party websites or content. We are not responsible for reviewing or evaluating third-party materials and assume no liability for them.
Any interaction with third-party sites is at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
[Merchant Notice: This section is required and should not be removed.]
RoadAlert.co.za uses Shopify to power its online store. All purchases are made directly with RoadAlert.co.za, not Shopify. Shopify is not responsible for any aspect of transactions between you and RoadAlert.co.za.
You expressly release Shopify and its affiliates from all claims arising from purchases made through the Services.
SECTION 10 – PRIVACY POLICY
Personal information collected through the Services is governed by our Privacy Policy [LINK] and Shopify’s Privacy Policy. By using the Services, you acknowledge that your information may be processed by Shopify and other service providers, including those located outside your country.
SECTION 11 – FEEDBACK
Any feedback, suggestions, reviews, or content you submit grants us a perpetual, worldwide, royalty-free license to use, reproduce, modify, and publish such content for any purpose.
We are under no obligation to maintain feedback in confidence, compensate you, or respond. You are solely responsible for the accuracy and legality of your submissions.
SECTION 12 – ERRORS AND OMISSIONS
We reserve the right to correct errors, inaccuracies, or omissions at any time and to cancel or update orders if information is incorrect, even after submission.
SECTION 13 – PROHIBITED USES
You may use the Services only for lawful purposes. Prohibited activities include violating laws, infringing intellectual property rights, submitting false information, transmitting malware, harassing others, or interfering with the operation or security of the Services.
Violation of these Terms may result in suspension or termination of access without notice.
SECTION 14 – TERMINATION
We may terminate your access to the Services at any time at our discretion. You remain responsible for all obligations incurred prior to termination.
Certain sections will survive termination, including Intellectual Property, Disclaimer of Warranties, Limitation of Liability, and Indemnification.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and all products are provided “as is” and “as available,” without warranties of any kind, except as expressly stated by RoadAlert.co.za. Use of the Services is at your own risk.
Some jurisdictions may not allow certain disclaimers, so parts of this section may not apply to you.
SECTION 16 – LIMITATION OF LIABILITY
To the maximum extent permitted by law, RoadAlert.co.za, its affiliates, partners, employees, and service providers shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Services or products purchased through them.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless RoadAlert.co.za, Shopify, and their affiliates from any claims or losses arising from your breach of these Terms, violation of law, or misuse of the Services.
SECTION 18 – SEVERABILITY
If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force.
SECTION 19 – WAIVER AND ENTIRE AGREEMENT
Failure to enforce any provision does not constitute a waiver. These Terms constitute the entire agreement between you and us regarding the Services.
SECTION 20 – ASSIGNMENT
You may not assign these Terms without our written consent. We may assign or transfer our rights without notice.
SECTION 21 – GOVERNING LAW
These Terms are governed by the laws and courts of the jurisdiction in which RoadAlert.co.za is headquartered. You consent to jurisdiction and venue in those courts.
SECTION 22 – HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23 – CHANGES TO TERMS
We may update these Terms at any time by posting changes on our website. Continued use of the Services constitutes acceptance of any updates.
SECTION 24 – CONTACT INFORMATION
Questions regarding these Terms should be sent to:
RoadAlert.co.za
Email: Info@Roadalert.co.za
Pretoria
South Africa